Whether it’s your first cruise or your fifth, you’ve probably wondered whether upgrading to Concierge on Disney Cruise Line is worth it.
And if you’re anything like the families I work with—busy moms juggling soccer practice, work deadlines, and last-minute Target runs—you want your cruise to feel like an actual break, not just everyday stress at sea.
So let’s break down what Concierge actually is, what you get, and how to decide whether this splurge aligns with your family’s budget and travel style.
What Is Concierge on Disney Cruise Line?
Think of Concierge as Disney Cruise Line’s VIP experience. Offered on every Disney ship, concierge guests get special perks that elevate your stay from “magnificent” to truly magical. These include:
The private Concierge lounge. Photo courtesy of disneycruise.disney.go.com.
Priority access for boarding, dining requests, activities (including theater seats/shows), tendering, and more
Private access to a private sundeck and a Concierge lounge
A variety of rooming options, from a spacious suite with an ocean view to a verandah stateroom overlooking the luscious Imagination Garden
An exclusive spa and fitness area that offers massages, facials, and even acupuncture
Exclusive shopping experiences that offer everything from luxury goods to Disney collectibles
Access to private character meet-and-greets in the Concierge lounge
A dedicated Concierge team to tend to your every need (including tailoring your itinerary to your family, managing reservations, delivering items, answering questions, and more!)
For families used to premium service at luxury resorts, this is where Disney Cruise Line truly shines.
Types of Concierge Rooms
Disney’s Concierge suites are elevated in every aspect, especially when it comes to accommodations. All concierge rooms are substantially larger than standard staterooms and feature upgraded toiletries, complimentary 24-hour internet access, and a personal robe and slippers, but there are several types:
Photo courtesy of disneycruise.disney.go.com.A verandah stateroom onboard the Disney Fantasy. Photo courtesy of disneycruise.disney.go.com.
Sleeps up to 5 people
Private (childproofed) balcony and floor-to-ceiling windows
Includes a bedroom with a queen (double) bed, a sofa bed (double), and a pull-down bed (single); the queen bed area can be separated from the sofa bed with a curtain
A 2-door split bathroom with two sinks and even a shower and a combination tub/shower
Ample under-bed and closet storage
One-Bedroom Suites With Verandah
Photo courtesy of disneycruise.disney.go.com.
These feel like a true apartment at sea—separate living room, bedroom, walk-in closets, and dining space. Ideal for families who want privacy during naps or early bedtimes. To view the full layout of on different ships and see additional photos, check out Disney’s website, and make sure to browse through Disney’s overviews of Concierge one-bedroom suites on the Disney Fantasy and the Disney Magic.
Sleeps up to 5 people
Private (childproofed) balcony with floor-to-ceiling windows
A separate main bedroom with a queen (double) bed, living room with a sofa bed (double), pull-down ceiling bed (single), and a wall pull-down bed (single) if sleeping 5
1.5 bathrooms with a double sink and whirlpool tub
Living room with sofa and chairs
Dining area with table and chairs
Wet bar with water and sodas
Ample under-bed storage and walk-in closets
Media library access
Two-Bedroom and Royal Suites With Verandah
The Concierge royal suite onboard the Disney Fantasy. Photo courtesy of disneycruise.disney.go.com.
The ultimate luxury experience: sweeping verandahs, whirlpool tubs, and more than enough space for multi-gen trips. To view the full layout of on different ships and see additional photos, check out Disney’s website, and make sure to browse through Disney’s overviews of royal suites with verandahs on the Disney Magic and on the Disney Fantasy.
Two-Bedroom
Sleeps up to 7 people
Private (childproofed) balcony with floor-to-ceiling windows
A separate main bedroom with a queen (double) bed, a separate bedroom with 2 twin (single) beds, living room with a sofa bed (double) and pull-down ceiling bed (single)
1.5 bathrooms with a double sink and tub
Living room with sofa and chairs
Dining area with table and chairs
Wet bar with water and sodas
Ample under-bed storage (no walk-in closet)
Media library access
Royal Suite with Verandah
The royal suite onboard the Disney Magic. Photo courtesy of disneycruise.disney.go.com.
Sleeps up to 7 people
Private (childproofed) balcony with floor-to-ceiling windows
Includes a separate bedroom with a queen (double) bed, a separate bedroom with 2 twin (single) beds, and a living area with a sofa bed (double) and a ceiling pull-down bed (single)
2.5 bathrooms with double sinks, a shower, and a whirlpool tub
Living area with sofa and chairs
Dining area with table and chairs
Pantry and wet bar with water and soda
Ample under-bed storage and a walk-in closet
Media library access
What You Get: Concierge Benefits at a Glance
Apart from a luxury stateroom, I mentioned that staying Concierge on Disney Cruise Line also includes a variety of other benefits, so let’s break it down!
Pre-Arrival Itinerary Planning and Assistance
Around 130 days before your cruise, you’ll be contacted by your team of Concierge Agents, a dedicated team of Disney employees who provide personalized assistance in every aspect of cruise planning, including:
Planning adventures at port
Securing hard-to-get reservations like adult-exclusive dining at the Palo, spa treatments, and nursery stays for your little ones
They book everything the moment your window opens—before it opens to the public.
Priority Check-In & Boarding
No waiting in embarkation lines. You’re whisked onboard early for a private reception (with free drinks, including alcohol!) exclusive to Concierge guests to meet your Concierge Team. There, you can make additional reservations (or change or confirm existing ones), secure priority tendering for in-port activities to ensure that you’re among the first passengers in port, and even work with your team to plan for special occasions or celebrations during your cruise.
The Concierge Lounge
The Concierge lounge onboard the Disney Adventure. Photo courtesy of disneycruise.disney.go.com.
Your private escape filled with:
All-day snacks
Coffee, juices, and soft drinks
Evening appetizers
Cocktails (complimentary!)
Concierge hosts available anytime for requests or hiccups
For parents, the Lounge becomes an anchor point—quiet, comfortable, and only a few steps away from your room.
Exclusive Sun Deck
A private, adults-only space: cabanas, loungers, cold towels, and a peaceful spot away from crowds that’s criminally underutilized. The perfect place to sit back, relax, and enjoy a break from the busy.
Priority Access Onboard
Priority dining adjustments
Priority tendering in ports
Priority disembarkation
Reserved show seating
Early access to kids’ clubs on embarkation day
In-Room Upgrades
A “pillow menu” (guests can choose from memory foam, Isotonic “Iso Cool,” a combination temperature-sensitive memory foam and micro-gel fiber pillow, an “elliptical” pillow for neck support, and even a snore reducer pillow, all complete with your choise of silk or satin pillow cases)!
Complimentary robes, slippers, and upgraded toiletries
Plush down duvets with 100% Egyptian cotton sheets
Welcome gifts, daily treats, and even the occasional towel swan!
It’s luxurious, but in a very Disney way—warm, thoughtful, and family-focused.
Why Families Love It
Concierge isn’t just about elegance—it’s about ease.
Here’s what my clients love most:
Boarding, tendering, and excursions feel seamless rather than chaotic, leaving parents with plenty of space to focus on their family without worrying about scrambling to get back to port when it’s time to set sail
The Lounge provides a quiet, solitary escape from busy moments (plus, it has the best coffee onboard!)
The Concierge Hosts are like the fairy godparents you wish you had, anticipating your every need and making magic happen in the blink of an eye
Kids may not notice all the extras, but you will feel the ease of a Concierge cruise!
Is It Worth the Extra Cost?
Let’s talk about the elephant in the stateroom: Concierge can be 2–3x the cost of a standard room.
So…is it worth it?
It is worth it when:
You’re celebrating something special, like a birthday or honeymoon
You’re traveling with multiple generations (kids, parents, grandparents, etc.)
You value privacy, space, and being taken care of
You want a truly restful vacation
You prefer premium service at hotels and resorts
You want help navigating book windows for hard-to-get activities (Palo Brunch, cabanas at Castaway or Lookout Cay, etc.)
It’s not worth it if:
You won’t use the Lounge or sun deck
You’re focused on the ports rather than the on-board experience
You’re sticking to a more conservative budget
You want the cheapest way to cruise Disney
At the end of the day, staying Concierge on Disney Cruise Line isn’t about getting more stuff—it’s about getting your time and energy back.
Final Thoughts: Who Concierge Is Best For
Concierge might be perfect for you if you’re:
A family who wants more ease, less chaos
Luxury travelers dipping their toes into the Disney experience
A family with toddlers who benefit from a central lounge space and on-demand support
A multigenerational family juggling competing needs
If you want your Disney Cruise to feel like a vacation instead of a trip, Concierge delivers.
Ready to See If Concierge Is Right for Your Family?
Choosing the right stateroom can feel overwhelming, and Concierge availability often looks “sold out” online even when rooms are available. Thanks to my in-country partners and industry relationships, I can often secure options you won’t find on the public site.
Book a Dream Trip Chat and we’ll walk through your family’s travel style, priorities, and budget to determine whether Concierge is the perfect fit for your next Disney Cruise.
Your only job? Pack your sunscreen. I’ll take care of the rest.
Meet Christina Vieira, a Traveler, a Planner, and a Mom. She is also the owner of Showcase the World Travel, a modern travel agency that helps busy Moms take the vacation they deserve without adding “planning it all” to their to-do lists. After all, Mom should get to enjoy their vacation, too!
She specializes in Disney, the Caribbean, and Europe, and has helped dozens of families have magical vacations that they will always remember. She loves traveling with her four-year-old, Annabelle. Her favorite destinations include Walt Disney World, Wyoming, and Prague.